Introduction
We strive to make our website accessible to all users, regardless of their abilities. This accessibility statement describes the current state of accessibility of our website and our commitment to removing barriers.
State of accessibility
This website largely meets the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 at conformance level AA.
Despite our efforts, some content or functions may not be fully accessible. We work continuously to identify and remove such barriers.
Known limitations
There are currently some limitations on our website:
– Documents: Older PDF files may not be fully accessible.
– Videos: Some of our videos currently have no subtitles or audio description.
– External content: Content provided by third parties (for example embedded maps or widgets) may contain barriers.
We ask for your understanding and are grateful for your feedback, which helps us improve these areas.
Feedback and contact
If you encounter barriers when accessing content or functions of this website, please get in touch with us.
We welcome your comments and will do our best to offer you a solution as quickly as possible.
How to reach us:
– Email: info@hotel-am-schlosspark-wiesbaden.de
– Phone: +49 611 609360
– Contact form: hotel-am-schlosspark-wiesbaden.de/en/#contact
Enforcement procedure
If you feel that we have not dealt with your feedback or request satisfactorily, you can contact the responsible enforcement body.
Enforcement body:
Beauftragte der Bundesregierung für die Belange von Menschen mit Behinderungen
(Federal Government Commissioner for Matters relating to Persons with Disabilities)
Mauerstraße 53, 10117 Berlin, Germany
Phone: +49 30 221911006
Email: buero@behindertenbeauftragter.de
Review and updates
We review this statement regularly to ensure that it complies with the applicable standards.